Terms of Service

1. About these terms

Best AI Rap Video, available at https://bestairapvideo.com, is operated by an individual based in China under the trading brand Junvello Digital (“we”, “us”). Junvello Digital is a trading brand; this statement does not represent that it is an incorporated company.

By creating an account, purchasing credits or using the service, you agree to these Terms and acknowledge our Privacy Policy. You must be at least 18 and authorized to use any content you submit. If acting for an organization, you must have authority to bind it. If you disagree, do not use the service.

2. The service and availability

We provide digital tools that turn authorized photographs into AI-generated rap performance videos. Available templates, duration, resolution, credit cost and other specifications are shown before submission. Features that are not enabled cannot be purchased or used.

AI video generation uses ByteDance Seedance 2.5. We also use third-party services for image preparation and content safety, as described in our Privacy Policy. Processing is asynchronous and may fail or be delayed. Example videos and cover images illustrate possible results and do not guarantee your resulting video. We do not promise exact likeness, lip synchronization, musical timing, uniqueness or a particular creative result.

3. Your account

Provide accurate information, keep your sign-in email and credentials secure, and notify support promptly about suspected unauthorized access. Do not share or resell account access. You are responsible for activity you authorize through your account.

4. Credits, payment and delivery

Credit packs are one-time purchases. We do not offer subscriptions, automatic renewals or automatic top-ups. Each purchase authorizes only the amount and currency shown at checkout. Applicable taxes and the final payable total are disclosed before payment. Current packs are listed on our Pricing page.

For purchases completed through Waffo Pancake, Waffo acts as checkout provider and merchant of record under the terms shown at checkout. Its checkout identifies the seller, final charge and applicable payment terms. We do not collect or store complete payment-card numbers or card security codes. Checkout availability is described in the service availability section above.

Purchased credits are added after server-side payment confirmation. Credits have no cash or investment value, are non-transferable and do not expire while your account remains active. Changes to future package prices do not retroactively alter a completed purchase.

A generation reserves the displayed credits. Successful delivery consumes that reservation. Confirmed technical failure releases it. An uncertain submission may remain reserved while we reconcile the result; waiting does not create a second charge. A new variation of a completed video is a new paid generation. Once processing starts, cancellation is not guaranteed.

Results are normally available to download for seven days after completion; download and keep your own copy. Credit delivery is distinct from video delivery. We do not guarantee permanent media hosting.

5. Refunds and billing disputes

A completely unused credit pack is eligible for a full refund when requested within seven days of purchase. Credits reserved for an unresolved task must be reconciled before eligibility is determined. Consumed credits are ordinarily non-refundable, except for billing errors, non-delivery or applicable legal rights.

Duplicate charges and verified billing errors are eligible for correction or refund. Returning credits after a failed generation is not a cash refund. Approved cash refunds go to the original payment method through the payment provider.

Email support@bestairapvideo.com with your account email, order ID and reason. We aim to acknowledge requests within two business days. Approved refunds are normally processed within five to ten business days; your payment provider or bank may take additional time. Our Refund Policy gives further details.

Nothing in these Terms excludes mandatory consumer remedies. Any applicable withdrawal rights remain available unless a legally valid exception applies. We do not treat first use alone as a blanket waiver of those rights. Contacting us does not prevent you from exercising lawful dispute rights.

6. Your content and AI output

You retain your rights in uploaded content. You grant us a limited, non-exclusive license to store, transform and transmit it to service providers solely to deliver, secure and support the requested service. Obtain permission from every identifiable person and the necessary copyright, music and other rights before uploading.

We do not use your uploads to train our own AI models or publish them in a public gallery. Third-party provider processing is described in our Privacy Policy; we do not make an unverified promise about every provider’s independent retention or training practices.

To the extent we have transferable rights in an output, we permit you to use it for lawful personal and commercial purposes, subject to your input rights and any disclosed provider restrictions. AI output may not qualify for copyright protection and may resemble other outputs. We do not guarantee exclusivity or clearance of third-party rights. Review outputs before publication and disclose their AI origin where required.

7. Acceptable use

Our Acceptable Use Policy is incorporated into these Terms and details prohibited content, reporting, review and enforcement.

Do not upload or create unlawful, infringing, abusive, harassing, fraudulent or sexually exploitative content. Do not use another person’s likeness without permission, impersonate someone deceptively, create non-consensual intimate imagery, or depict minors in sexual content. The service is intended for authorized adult subjects.

Do not evade moderation, interfere with security, distribute malware, abuse payment systems, systematically scrape outputs, or resell service access without permission. Do not present generated performances as authentic recordings of events that did not happen. We may refuse prohibited requests and suspend accounts involved in abuse.

8. Privacy and security

Our Privacy Policy explains account information, media processing, service providers, retention and your rights. Payment-card information is handled by the checkout provider, not stored by us. Report account-security or privacy concerns to support@bestairapvideo.com.

9. Suspension and termination

You may request account closure by email. We may suspend or terminate access for material violations, fraud, security risks or legal obligations. We will explain the action where lawful and practicable. Account closure does not erase records that must be retained for legal or accounting purposes.

If we permanently discontinue paid service or terminate your account for reasons other than your breach, we will provide a refund for unused purchased credits. Voluntary closure and breach-related termination are subject to our Refund Policy and mandatory consumer rights; there is no automatic cash redemption of credits outside those rules.

10. Disclaimers and liability

The service is provided as available. AI results can be inaccurate or unsuitable. To the extent permitted by law, we disclaim implied warranties and liability for indirect or consequential losses. Our aggregate liability for a claim is limited to the amount you paid us for the service during the preceding twelve months.

These limits do not exclude liability that cannot lawfully be excluded, including applicable consumer guarantees, fraud or other mandatory protections.

11. Governing law and changes

These Terms are governed by the laws of the People’s Republic of China, without depriving consumers of mandatory protections in their country of residence. Contact support first to seek an informal resolution; competent courts and mandatory jurisdiction rules remain applicable.

We will announce material changes on the website or by email at least fourteen days before they take effect, except where an earlier change is required for legal or urgent security reasons. We will update the effective date. If a provision is unenforceable, the remaining provisions continue to apply.

12. Contact

Junvello Digital is the trading brand for this China-based individual-operated service. Customer support, billing, refunds, privacy and security requests are handled at support@bestairapvideo.com. Include your order or task ID where relevant; never email a password or complete payment-card details.